For years, the business world has never faced a challenge of this intensity. COVID-19 has disrupted virtually every industry across the globe. In addition to the tragic human cost, the United Nations estimates the pandemic will cost the world economy US$1 trillion in 2020.
Outsourcing in the Philippines
In 2017, the Philippine information technology-business process outsourcing (IT-BPO) industry grew 12.3 percent and generated US$ 22.1 billion in revenue.