Malaysia and the Philippines are two of the largest outsourcing destinations in Southeast Asia, both countries competing to achieve higher market shares in the global Business Process Outsourcing “IT-BPO” industry.
Malaysia and Philippines are two of the top four offshore countries in Asia together with India and China. As the BPO industry progress, the first two countries are battling neck to neck in striving to achieve a higher global market share. Both the Philippines and Malaysia are experiencing unprecedented growth rate and revenue. Call center companies are booming in both countries and are expanding quickly.