Business Process Outsourcing

Commerce Flows into Subic, Philippines

25 May: Commerce Flows into Subic, Philippines

Subic Bay, Philippines is bordered on the east by Zambales mountains and the South China Sea on the west. A former US Naval base, Subic is now a freeport zone and a gateway for the transportation of goods. And, while it’s topography is more of a jungle paradise, technology, infrastructure, and industry have changed the landscape and the standard of living in the community.

Philippine Outsourcing Industry Soars to New Heights_opt

14 May: IT-BPO Watch: Philippine Outsourcing Industry Soars to New Heights

Business Process Outsourcing (IT-BPO) is one of the fastest growing industries in the Philippines today. Since it’s advent, the industry has experienced a steady growth in annual revenue, boasting a 23% increase in 2009 alone. To date, the Philippines covers about 21% of the global IT-BPO market, and is considered a prime outsourcing destination in Southeast Asia.

Call Centers and BPOs

14 May: Philippines vs. Malaysia: Call Centers and BPOs

Malaysia and Philippines are two of the top four offshore countries in Asia together with India and China. As the BPO industry progress, the first two countries are battling neck to neck in striving to achieve a higher global market share. Both the Philippines and Malaysia are experiencing unprecedented growth rate and revenue. Call center companies are booming in both countries and are expanding quickly.