Subic Bay, Philippines is bordered on the east by Zambales mountains and the South China Sea on the west. A former US Naval base, Subic is now a freeport zone and a gateway for the transportation of goods. And, while it’s topography is more of a jungle paradise, technology, infrastructure, and industry have changed the landscape and the standard of living in the community.
Business Process Outsourcing
Malaysia and the Philippines are two of the largest outsourcing destinations in Southeast Asia, both countries competing to achieve higher market shares in the global Business Process Outsourcing “IT-BPO” industry.
As the global Business Process Outsourcing “IT-BPO” market continues to expand, outsourcing destinations like Latin America and the Philippines are seeing more foreign investors and increasing annual revenue. These areas expect a 30-40% profit upswing from IT-BPO for the first quarter of 2010.
Business Process Outsourcing (IT-BPO) is one of the fastest growing industries in the Philippines today. Since it’s advent, the industry has experienced a steady growth in annual revenue, boasting a 23% increase in 2009 alone. To date, the Philippines covers about 21% of the global IT-BPO market, and is considered a prime outsourcing destination in Southeast Asia.
Malaysia and Philippines are two of the top four offshore countries in Asia together with India and China. As the BPO industry progress, the first two countries are battling neck to neck in striving to achieve a higher global market share. Both the Philippines and Malaysia are experiencing unprecedented growth rate and revenue. Call center companies are booming in both countries and are expanding quickly.